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The St. Regis Shenzhen Hotel, Shenzhen

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From257US$ /night
Check-in
04Feb2025Select date
Check-out
05Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 5016 Shennan Road East, Shenzhen, China, 518001

The St. Regis Shenzhen is a landmark hotel situated in the Luohu District Financial Center, known for its striking architectural silhouette. The hotel combines luxury with modern amenities, serving as a hub for both business and leisure travelers. Notable for its collaboration with fragrance architect Carlos Huber, the hotel features a signature scent inspired by its historical roots and the legacy of its founder Caroline Astor.

Location

Located just 0.2 miles from the Grand Theatre and an elevator ride away from the KK Mall, the hotel is well situated for exploring the vibrant city. It is 1.5 miles from Shenzhen Luohu and 25 miles from Shenzhen Bao'an International Airport, providing convenient access for travelers. The hotel's location within the financial district ensures easy connections to the region's major attractions.

Rooms

The hotel offers 290 elegantly appointed guest rooms, including 41 luxury suites. Each room is equipped with modern amenities such as 3D LCD televisions, signature St. Regis beds, and personalized butler service. Guests can choose from rooms with views of the city or mountains, many of which feature private bathtubs and separate showers.

Eat & Drink

A variety of world-class dining options are available on the top floors, accentuated by stunning views. The restaurants emphasize refined yet relaxed dining suitable for all ages, with special menus for children and the ability to accommodate dietary needs. Guests can also enjoy the iconic Bloody Mary cocktail, reimagined creatively at this destination.

Leisure & Business

The St. Regis Shenzhen caters to leisure and business through its comprehensive facilities, including a destination spa with signature treatments. The hotel features a Library, perfect for quiet reflection or socializing, as well as accommodating spaces for meetings and events. Family-friendly activities are also offered as part of the Family Traditions program.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Guest Room
Max:
2 persons
48 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Coffee machine
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Deluxe Twin Room
Max:
2 persons
48 m² 
Bed options:
2 Single beds
Mountain view
Shower
Coffee machine
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Deluxe King Guest Room
Max:
2 persons
43 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Shenzhen 3.0 mi
Airports
Shenzhen Bao'an International (SZX) 22.9 mi
Chek Lap Kok (HKG) 31.2 mi
Train
Shenzhen Railway Station Luohu 1.1 mi
Futian Railway Station 3.2 mi
Metro stations
Grand Theatre1700 ft
Ludancun2300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Separate tub and shower
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • iPad
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No. 5016 Shennan Road East, Shenzhen, China, 518001
Map view
No. 5016 Shennan Road East, Shenzhen, China, 518001
Nearby
Shenzhen Diwang Mansion
1700 ft
Broadway Theatre
Shenzhen Grand Theatre
1800 ft
Restaurants
Decanter & Malt
100 ft
No.5016 Shennan Road East
Elba Italian Restaurant
1200 ft
No.5016 Shennan East Road
Starbucks
1000 ft
LuoHuQu Shen Nan DongLu 5002Hao Di Wang DaSha g Lou 113 DanYuan
Season
600 ft
No.5016 Shennan East Road KK-Mall
Jing Ji . YueCai WangFu
2100 ft
LuoHu District Shen Nan East Road 5016
Li Yuan Restaurant
3100 ft
BaoAn South Road 1881
JiangNan ChuZi
2700 ft
1881 Baoan South Road
XiangGang Xin FaShao La Restaurant
2700 ft
ShuCheng Road 7
The Pizza Factory
2600 ft
L503 The MixC

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great Views
Convenient Location
Limited Dining Selection
Maintenance Issues
7.4/10
Very good
Rooms
7.7
Location
8.8
Service
8.3
Dining
7.1
Guest reviews
7.4/10
based on 10 reviews
9.1
9.1/10based on 137 reviews
George
United Kingdom, June  2024
8.0/10

The hotel's rooms were clean, tidy, and luxurious, but we had to request a room change right away due to a strong smell. The conference group presence was noticeable, and although the rooms were immaculate and modern, I encountered issues with the showerhead in the bathtub falling off and a malfunctioning TV remote control.

Rooms
8.0
The rooms were clean, tidy, and luxurious.
Service
9.0
The service was fantastic, very helpful, and attentive. However, there were some concerns raised regarding cooking practices and the guest recognition team was highly appreciated.
Location
9.0
The hotel's location is great, right next to 2 huge shopping malls and conveniently situated near several subway lines.
Dining
7.0
The dining experience was of high standards and served delicious food and drinks, but initial seating seemed disorganized.
Facilities
7.0
The hotel's facilities were overall ordinary in this luxury setting.
Perry
United States of America, May  2024
7.2/10

Staying at this hotel was a mixed experience. The rooms were spacious, clean, and located up to the 96th floor, offering fantastic views. The service, despite some issues with cold air and a chemical smell, was friendly and accommodating. The location near Luohu, close to the train station and border to Hongkong, was convenient for exploring the area. The dining options, though of good quality, were somewhat limited. Overall, a stay here offers a unique high-rise experience with some minor drawbacks.

Rooms
8.0
The rooms were spacious and clean with amazing views from the high floors.
Service
7.0
Despite the cold air and chemical smell, the staff members like Kiki, Cecilia, Faust, and Sandy provided friendly and helpful service.
Location
9.0
The hotel's location in Luohu near the train station and border to Hongkong offers easy access to various attractions.
Dining
6.0
The dining experience, while of good quality, had somewhat limited options, both American and Chinese breakfast were available.
Facilities
6.0
The hotel offers standard facilities but could improve on the dining selection and service maintenance.
Great Views
Limited Dining Selection
Linda
United Kingdom, May  2024
8.2/10

I had a delightful stay at this hotel. The rooms offered stunning views of Hong Kong and the YuenLong district. The lobby on the 96th floor was a bit chilly but showcased beautiful city vistas, and the 24-hour tea service was a lovely touch.

Rooms
8.0
The rooms provided picturesque views and excellent tea service. The cold lobby was a minor drawback.
Service
9.0
They even offered to address dietary preferences ensuring a pleasant experience. The various services like room service, car hire, and more were top-notch.
Location
9.0
The hotel's location was superb, conveniently situated near large shopping malls, Luohu train station, and the border to Hong Kong. The spacious property with a spa and gym was very convenient, with easy access to multiple subway lines.
Dining
7.0
The dining experience was quite good overall, with a great selection for breakfast and stunning views from the restaurant. However, the seating organization seemed a bit chaotic initially.
Facilities
8.0
The hotel's facilities were impressive, offering everything one might need for a comfortable stay.
Great views
Cold lobby
Edmund
United States of America, March  2024
7.8/10

My stay at this hotel was truly worth the visit. The rooms were spacious, clean, and had beautiful views of the city. The 24-hour tea service was a nice touch, but it was a bit cold during my stay. The service was attentive once they addressed our concerns about cooking preferences and the heating not being turned on yet. The location, at the heart of Luohu, was very convenient and right next to major shopping malls. The dining experience had a decent selection but seemed a bit disorganized in seating at first.

Rooms
8.0
The rooms were spacious, clean, and had beautiful views of the city. The 24-hour tea service was a nice touch.
Service
7.0
The service was attentive once they heard our concerns and wants to serve you.
Location
9.0
The location is very convenient at the heart of Luohu and right next to two huge shopping malls.
Dining
7.0
The dining had a decent selection, including both normal American and Chinese breakfast, but was a bit disorganized in seating at the beginning.
Facilities
8.0
The facilities were pretty great and had everything I needed during my stay.
Beautiful Views
Cold Rooms
Ryan
United States of America, January  2024
8.2/10

Staying at the hotel was a delightful experience overall. The rooms were clean and modern, though I did encounter a couple of maintenance issues. The service was exceptional and made my stay enjoyable. The location was very convenient, close to shopping malls and transportation options. The dining experience was average, with some organizational issues. The facilities provided were satisfactory.

Rooms
8.0
The rooms were immaculate and modern, but I faced some maintenance issues.
Service
9.0
The service was amazing, with attentive staff and helpful guest recognition team.
Location
9.0
The hotel's location in Luohu was very convenient, near shopping malls and public transportation.
Dining
7.0
The dining experience was ordinary with some seating disorganization issues.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay.
Martin
United Kingdom, December  2023
8.2/10

The hotel offers stunning views over Shenzhen and Hong Kong, with a terrific bed and bathroom, but navigating the stairs can be a bit tricky. The staff, including Kiki, Cecilia, Faust, and Sandy, are kind and professional, offering excellent service throughout my stay. The location is superb in Luohu, near the train station and border to Hong Kong, surrounded by huge shopping malls. The dining experience was good, providing a skyline view, though with room for more variety. Overall, a clean and comfortable stay with value for money.

Rooms
8.0
The rooms on the 70+ stories offer amazing views and are equipped with a terrific bed and bathroom, but navigating the stairs can be a bit challenging.
Service
9.0
The staff members, including Kiki, Cecilia, Faust, and Sandy, were kind, professional, and attentive, ensuring a pleasant stay.
Location
9.0
The hotel is superbly located in Luohu, next to 2 huge shopping malls, providing easy access to the train station and the border to Hong Kong.
Dining
7.0
The dining experience offered a good skyline view and courteous service, though more variety in the menu would be appreciated.
Facilities
8.0
The facilities were well-maintained and offered a good experience overall.
Jimmy
United Kingdom, August  2023
8.0/10

Waking up beyond the clouds in the cold rooms with beautiful city views and excellent 24-hour tea service was a unique experience. Although the rooms were modern and immaculate, there were some maintenance issues with the showerhead and TV remote. The smell of mildew and cleaning products was a downside.

Rooms
7.0
The rooms were cold, but had beautiful views of the city and offered great tea service 24 hours a day. However, there were maintenance issues with the showerhead and remote control.
Service
9.0
The service was excellent with staff being very friendly and enthusiastic, catering to our needs and providing helpful guidance on various options.
Location
9.0
The location was perfect for easy access to various places in the city, next to subway lines, and near a high-end mall.
Dining
8.0
The dining experience was great with high standards and delicious food and drinks, though they tended to run out quickly.
Facilities
7.0
The facilities were decent, but there were some areas with an awkward smell of mildew and cleaning products not used correctly.
Norman
United States of America, August  2023
6.8/10

The hotel offers breathtaking views from 70+ stories over Shenzhen and Hong Kong, with a fine room that didn't quite reach the level of other St Regis stays.

Rooms
7.0
The room was fine, but not as immaculate and modern as expected. I encountered issues with the showerhead and TV remote.
Service
6.0
The service had some lapses like staff handling food without gloves, but standout team members like Zoey and Sandy made up for it. There were ongoing maintenance issues with strong chemical smells.
Location
8.0
The hotel is conveniently located near subway lines and the high-end Micx mall, offering spacious amenities like a spa and gym.
Dining
7.0
The dining experience was average overall, with a good selection that tended to run out quickly.
Facilities
6.0
Facilities were satisfactory but with ongoing maintenance issues, including strong chemical smells and fixing curtains and windows.
Great views
Maintenance issues
Barbara
United Kingdom, July  2023
8.4/10

The hotel offers nice and comfortable rooms with beautiful views of the city and a great 24-hour tea service. The service was excellent and very helpful. The location is superbly convenient, right next to several subway lines. The dining options were of high standards, with a great selection available. Overall, a good value for money stay.

Rooms
8.0
The rooms were nice and comfortable with beautiful city views and 24-hour tea service.
Service
9.0
The service was excellent, extremely helpful, and accommodating.
Location
9.0
The hotel's location is very convenient, close to several subway lines for easy access to the city.
Dining
8.0
The dining experience offered a great selection of food and drinks.
Facilities
8.0
The facilities were well-maintained and of good quality.
James
United States of America, June  2023
7.4/10

The hotel was fine, but it didn't wow me like other St Regis rooms have in the past. The rooms were decent, although they had a lingering smell of mildew and cleaning products. They were modern and clean, but I faced issues with the showerhead falling off and a malfunctioning TV remote.

Rooms
7.0
The rooms were modern and immaculate, but had a slight awkward smell and some minor maintenance issues.
Service
9.0
The service was excellent, with staff members like Zoey and Sandy going above and beyond to assist me. However, some staff could have had better knowledge of the hotel's amenities.
Location
8.0
The location was very convenient, being close to subway lines, the train station, and a high-end mall. The design of the location was perfect for a relaxing stay.
Dining
7.0
The dining experience was good overall, especially at the Italian restaurant, although it was only ordinary for a luxury hotel.
Facilities
6.0
The facilities were decent with options like room service, car hire, and laundry available. However, some improvements could be made.
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Rooms and Guests2 Guests, 1 Room